James formed Bluecube in 2003 and since then has been responsible for the continued growth and success of Bluecube. He is very much involved in the day-to-day running of the business and has complete oversight – although the majority of his time is spent working through solution designs with new clients.
Bluecube exists to make its clients' lives easier. We support our clients by being their whole IT department (or an extension of) so that their businesses are not limited by technology and their minds are not needlessly pre-occupied by IT. As a Microsoft Gold Partner and a Tier 1 Cloud Solutions Provider, Bluecube has a proven track record as a Managed Services Provider and helping businesses use technology to their greatest advantage.
Since our story began in 2003, Bluecube has grown consistently year-on-year and now has a team of over 100 professionals, in 13 offices around the world, supporting 125 clients and over 8,000 users, 24 hours a day, 365 days a year.
Bluecube recognise that all companies are different in terms of size, sector and operation and offer a complete spectrum of IT support. This includes but is not limited to, the supply of IT equipment, the design, build and delivery of both cloud and hybrid IT solutions and individual strategic advice to enable clients to achieve their goals. With the right IT infrastructure and support in place, downtime is minimized, security protection is increased, agility is boosted and competitive advantages are strengthened.
Our core values are ingrained into our identity, keeping us focused and working to the best of our ability every day. We strive to be straightforward, curious, different, outstanding, agile and generous, measuring everything we do against these principles.
Bluecube cares about the relationships we build and alongside the smooth running of the day-to-day service, we are long term partners for all our clients.
We work with you – as a partner. Our style is to be totally open and honest with you. We operate best when we can form a collaborative relationship, working together to create solutions that work for you.
We focus on quality and outcomes. We’ll only work with you if we believe we’re a good fit for you, and you for us! We find that working with carefully selected clients keeps us focused and committed. It means we deliver an outstanding personalised service.
We are always looking to innovate. We make sure we stay on top of our game so that you stay at the top of your game.
We’re totally upfront. We don't hide anything. Our policy is no surprises, no hidden or added costs. Our quotes detail every single service charge. You can view your IT estate and billing information at any time, plus see the status of Service Desk tickets via Lighthouse - our service portal.
We put you first
Our mission is to deliver a better service than you’ve ever experienced before. Our secret? All our energy goes into our client relationships. It is all about partnership, openness and taking responsibility. About putting our clients first. Every single day.
Every client has their your own client engagement manager to work with you - an IT expert who gets to know you, your organisation, the way you work, and your infrastructure like the back of their hand. Your client engagement manager is supported by a team of highly qualified engineers to fix, advise and optimize your system. Looking after your entire ecosystem – and not just the technology.